Terms and Conditions

Sales of Merchandise
We do not ship products outside the continental United States, nor do we ship to the State of North Carolina.

Forms of Payment and Insurance Billing
We accept cash, check and Visa/MasterCard. We bill all major insurance programs we are contracted with, including Medicare and Medicaid, for covered services with all appropriate paperwork and authorizations. We are also contracted with most managed care insurers and insurer networks. As a customer, you will be relieved of the complexities of financial paperwork when dealing with our staff.  

Return Items

Inland Medical & Rehab will only accept any unopened item within 10 days of the purchase, with a 20% restocking fee and approval from Customer Service. Inland Medical & Rehab will not issue a refund for any open products or items considered for personal use that have sanitary implications. Custom and/or special order products, and all items that come into contact with the body or bodily secretions are nonrefundable and unable to be returned. Inland Medical & Rehab does not refund any shipping charges and purchaser will pay for the return shipping charges to the manufacturer. All items must be returned in original packaging including all parts, manuals and accessories. Items not returned in full will not be refunded. Reconditioned items are non-refundable.

Office Hours
We are open Monday-Friday from 8 a.m.-5 p.m. Pacific Time. You may call our office during those times to inquire about specific products and services on our web site. Our phone number is (509) 455-9385. If you call after hours, your may leave a message in our after-hour access mailbox for prioritized service, and we will return your call the following business day.

Accuracy of Information.

While all reasonable attempts are made to ensure the accuracy of the information on our web site, neither Inland Medical & Rehab, nor its information from contributors can be held responsible by the user for the accuracy of the information found on the Inland Medical & Rehab Web Site. Inland Medical & Rehab makes no expressed or implied warranty as to the accuracy or merchantability of content or programming.